Privacy Statement

Update Notice: This Mango Privacy Statement is posted on August 1, 2024, and is effective October 1, 2024. Your continued use of the Site and Services automatically constitutes your acceptance of this updated Statement. You may review the prior version of the Mango Privacy Statement by contacting [email protected]. This updated Mango Privacy Statement completely replaces all previous versions.

What this Statement Covers

This Mango Privacy Statement (“Privacy Statement”) describes how Mango and any select affiliated entities collect, use, process, and share your personally identifiable information. This Statement describes your choices regarding any applicable rights of access, deletion, and correction of your personal information. Where we refer to “information” in this Privacy Statement, it means any information that relates to an identified person.

This Privacy Statement applies to MangoStrong.com, 🥭💪.ws and any other website that links to this Statement (the “Site”). This Privacy Statement also applies to the information that we collect through the services we offer or our developer programs (the Mango developer platform and the Mango services, we refer to as “Services”), communities, through marketing and customer engagement, branded social media pages.

This Privacy Statement does not apply to the information we collect about employees (our employment policies apply) or job applicants. This Privacy Statement also does not apply to information collected by third parties, like third-party websites, social media platforms or accounts, third-party service providers, or other third-party services or applications that integrate with our Services. This Privacy Statement also does not apply to any information that is not personally identifiable, like aggregated or anonymous information.

We may update this Privacy Statement from time to time and provide notice to you as described below in the section titled “Notice of Changes.”

Our Services are not directed at children under the age of 16, and we do not knowingly collect information from individuals under the age of 16. If you are under the age of 16, you may not use the Services or provide your information to us through the Site or otherwise.

Personal Information We Collect

We collect or receive information in the ways we describe in this section.

Categories of Information We Collect

Information You Provide Us
When You Create an Account
Content or Information You Provide in the Services
Content You Provide Through Our Site
Support Channels or Communities
Marketing Information
Partner Program
Payment Processing Information
Technical, Device, and Connection Information
Cookies and Other Tracking Technology
Other Information Sources

Information You Provide Us: When you sign up to create an account in the Service, download content from the Site, fill out a form or survey or respond to communications, you provide us with information like your name, email address, address, company, phone number or other information. When you register for a community or a partner program, we collect account registration information like your name, email address, address, company, phone number, or other information. You may provide comments, communications, feedback, ratings, or other information when you use the Services or any of our communities or partner programs.

When You Sign Up For Service: When you create an account, you provide us with your account registration and profile information (name, email address, company, and similar information). We automatically track certain information about your use of the Services, partner programs, or communities. We collect information about you when you login and how you interact with the Services, the features you use, clicks, log information about your use of the Services, and how you interact with other users.

Content You Provide Through Our Site: If the Site or our social media platform pages allow you to upload content or information, we will collect the content or information you upload. For example, when you provide feedback, participate in any interactive features, surveys, contests, promotions, sweepstakes, activities, or events, you may provide us information or content.

Information You Provide Through Support Channels or Communities: You may provide information or content to us through the customer support or chat functionality we make available on the Site, in the Services, or other sites that we control. When you engage with our support team, in addition to your account information, we may ask you to provide additional information about your issue, which may include information about your technology, software, internet connection, or screenshots. To submit information to a community site, we may require you to create an account within the community (we will collect your account registration information like name, email, company, address, and phone number). If you have an account in the Services, we will associate your community membership and activities with your Services account. As a community member, you and other members may submit questions, provide answers, engage with members through chat or comments, create content or webinars to share with the community, or solicit feedback or help from other community members.

Marketing Information: We receive information about you directly from you when you engage with the Site and automatically when you engage with the Site or open or click the emails we send you (See Information You Provide Us and Cookies and Other Tracking Technology). We receive information from third-party sources like lead generation providers, content sponsors, event sponsors, or social media platforms. The information we collect from third-party sources may include marketing or demographic information, contact information (name, email, company, address, job title), information about your profile on those platforms, or information about purchasing intent. We may combine this information with the information we collect.

Partner Programs: We may make available partner programs. Partners may also help us to market and promote our Services, generate leads, or they may resell our Services. Through partner programs, we collect account registration information (like name, email address, company, and phone number), information about an individual’s technical skill set, comments, questions or feedback, rating or ranking information, images, content, or other information you provide. We may also receive information from our partners (like business contact information, address, job title, email address, or phone number). We will combine the information you provide and the information we receive with your account information.

Payment Processing Information: When you create a paid account within the Services or otherwise initiate a transaction with us, we will use a third-party payment processor to process the payment. We do not collect your credit card number, expiration date, or pin number. The transaction details we retain are those details that allow us to verify that you paid for the Services or transaction, including price, currency, date of payment, payment method, name, and account name. We will combine that information with your account information.

Cookies and Other Tracking Technology: We use cookies, web beacons, pixels, or other tracking technology on the Site to provide functionality, personalize your experience and recognize you across services or devices. This information includes IP addresses, location, device type, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, click data, device-identifying data. We may combine this automatically collected information with other information that you provide us through other channels. You can learn more about our cookies in the Cookie Notice statement.

Other Information Sources: If we receive information about you from other sources like third-party service providers, public databases, and our business and channel partners, this information may include business contact information, address, job title, email address, phone number. We may combine this information with information we collect through other means.

How We Use Personal Information We Collect

We use the information we collect for the following purposes:

to provide and support the Services,
to improve the Services,
to provide, support, and improve the Site, our partner programs, or communities,
to process your requests,
to process your payments or transactions,
to provide you with information about our products and services,
to combine information about you with other information we receive from third parties,
to tailor the content or information that we provide to you,
to protect the integrity or security of our business, the Site, Services, or third-party applications, or we may also use your information to: carry out our obligations, enforce our rights, comply with any legal obligation (including assisting our customer to comply with their legal obligations), where it is necessary for our legitimate interests, or to fulfill any other purpose for which you provided the information.

How We Use Cookies

We use cookies or similar technologies to analyze trends, administer and track a user’s movements when they visit our Site (including our communities websites or partner program websites), or use our Services. A cookie is a small piece of data (text file) that a website asks your browser to store on your device to remember information about you, such as your language preference or login information, that can later be retrieved to identify you when you return to the Site or Services. The cookies that we set are called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

Some cookies last only for the duration of your web session and expire when you exit your browser (i.e. session cookies); other cookies may last for longer than your web session, including after you exit your browser, for example by remembering you when you return to our website (i.e. persistent cookies).

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the Site and Services to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics and functional Cookies: These cookies enable the Site and Services to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. These cookies also allow us to count visits and traffic sources so we can measure and improve the performance of our Site and Services. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

How to Control Cookies

Most browsers are initially set to accept cookies. You can disable cookies by changing your browser settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer, enabling you to decide whether to accept or reject the cookie.

There are various resources available to you manage cookies. In most modern browsers, you can block or delete cookies by clicking Settings > Privacy > Cookies. Instructions for blocking or deleting cookies in other browsers may be available in each browser’s privacy or help documentation. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

Some of our cookies are necessary to access the essential features of the Site or Services. We recommend that you leave cookies enabled. If cookies are disabled, it may mean that you experience reduced functionality, cannot sign in to use certain features, or preferences may be lost.

However, we may share information when one of the following circumstances applies:

With your Consent: We may share your information with companies, organizations, and other third parties with your consent or to fulfill the purpose for which you provided the information.

With Select Partners: We may share limited information with our partners (including resellers, referral, integration partners, experts in our community, or developer platform partners) for the purposes of the partnership agreement or to enable our partner programs with an ultimate goal to serve you better.

To Provide the Services, Partner Programs, or Communities: We may share limited information with third-party applications (at your direction or the direction of an account owner) when an account holder uses the Services. To deliver the Site, Services, partner programs, or communities, we may share your information with our service providers.

For Business Purposes: We may provide information to vendors and services providers to help us provide the Site, Services, partner programs and communities, and for our business purposes. Examples of our service providers include hosting or infrastructure providers, helpdesk ticket providers, website hosts, customer relationship management providers, email providers, collaboration tools, and other service providers.

To Market our Services: We may share limited information that you provide us with third-party service providers who help us market our Services or our partner programs. These service providers may provide virtual or live events, email marketing tools, sales engagement, or lead generation tools.

For Corporate Transactions: We may share limited personal data with actual or prospective acquirers, their representatives, and other relevant participants in, or during negotiations of, any sale, merger, acquisition, restructuring, divestiture, or change in control involving all or a portion of our business or assets, including in connection with a bankruptcy or similar proceedings. If we undergo a sale or corporate restructure, we may disclose information to a buyer or other successor in interest.

For Legal Reasons: We may share your information if we believe that it is necessary to comply with any court order, law, legal obligation, or legal process, including to respond to any government or regulatory request. We may share your information if we believe that it is necessary to enforce our rights (including, without limitation, our rights under the Terms of Service, Acceptable Use Policy, or the rights of our customers, or users. We may share your information if we believe that it is necessary or appropriate to protect our rights or safety or the rights or safety of our customers, other users, partners, or service providers.

With Third-Party Widgets: If you click on a widget or social media feature, like the Twitter “tweet” button or Facebook “like” button, these widgets will share information with the widget provider (like IP address, the which page you are visiting on the Services and may set a cookie to enable the feature to function correctly).

Your Choices – Opting Out, Correcting or Accessing Your Information

Automatically Collected Information: There are various resources available to you to manage cookies. In most modern browsers, you can block or delete cookies by clicking Settings > Privacy > Cookies. Instructions for blocking or deleting cookies in other browsers may be available in each browser’s privacy or help documentation. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s “add-on settings” or visiting the website of its manufacturer. To find out more about cookies, including how to see what cookies are used and stored and how to manage and delete them, visit www.aboutcookies.org. If you disable or refuse cookies, some parts of the Site or Service may then be inaccessible or not function properly.

Our Marketing Activities: If you would like to opt-out of receiving our marketing, you can opt-out by sending an opt-out email to [email protected]. If we sent you a promotional email, you may opt-out by clicking the opt-out link at the bottom of the email or sending us a return email asking to be omitted from future email distributions. This-opt out does not apply to information necessary to deliver the Services, communities, or partner programs, like your account information or notices we send about the Services’ operation.

Data Security and Data Transfers

Data Security. Mango takes reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction, taking into account the risks involved in the processing and the nature of the personal data. However, no application, Internet, or email transmission is ever fully secure or error-free, and we do not guarantee the security of any personal information.

Data Storage and International Data Transfers. Information that we collect from the Site will be transferred to, and processed in the United States and in any other country where Manog or its affiliates, subsidiaries or third party service providers maintain facilities or personnel. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective). We follow applicable data protection laws when transferring personal data.

Dispute Resolution

You may direct any questions or complaints about this Privacy Statement to us by contacting us through the channels indicated below. Any disputes arising out of or related to this Privacy Statement will be handled in accordance with the dispute resolution process indicated in your contract with Mango that refers to this Privacy Statement, if applicable. In the case of our customers or their users, that means our Terms of Service. In the case of visitors to the Site, that means our Website Terms of Use.

Notice of Changes

The Services, the Site, and our business may change from time to time. As a result, we may make changes to this Privacy Statement. We reserve the right to update or modify this Privacy Statement at any time and from time to time. If we make changes to this Privacy Statement, we will post the changes on this page and will indicate at the top of this page and the date these terms were last revised. If we make material changes, we will notify you through the Services user interface, as a pop up on the Site, in an email notification, or through other reasonable means. Your continued use of the Site or Services after the date any such notice constitutes your acceptance of the modifications.

Contacting Mango

If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use, or wish to exercise your rights, please do not hesitate to contact us at:

Email: [email protected]

Postal Address:

Mango for Salesforce

Attn: Legal Department/Privacy

2600 Milford Ln,

Alpharetta, GA 30009

Attn: Legal

Change Log

Date of Change: August 4, 2024

Description of Change: Initial Release